Privacy Policy

1. Introduction

Vibers Inc. ("Vibers," "we," "us," or "our") operates the Vibers AI marketing intelligence platform, which provides market intelligence, influencer discovery, AI-powered product photography, and campaign management services specifically designed for cosmetic and beauty brands.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vibers-ai.dev, use our platform, or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, company name, job title, phone number, and password when you create an account
• Profile Information: Company logo, brand guidelines, product information, and marketing preferences
• Payment Information: Billing address and payment method details (processed securely through our payment processors)
• Content You Upload: Product images, brand assets, campaign materials, and other content you submit to our platform
• Communications: Information you provide when contacting our support team or participating in surveys

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and search queries
• Log Data: Access times, error logs, and referring URLs
• Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar tracking technologies

2.3 Information from Third Parties

• Social Media Platforms: Publicly available data from social media platforms for influencer discovery and market intelligence (in compliance with platform terms of service)
• Business Partners: Information from marketing partners, analytics providers, and data enrichment services
• Single Sign-On: Information from identity providers if you choose to log in using Google or other SSO services

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI marketing intelligence platform and services
• AI-Powered Features: To generate AI product photography, analyze market trends, and provide influencer recommendations
• Personalization: To customize your experience and provide relevant content and recommendations
• Communication: To send service updates, security alerts, and marketing communications (with your consent)
• Analytics: To understand usage patterns, measure performance, and improve our services
• Security: To detect, prevent, and respond to fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage billing, customer support, and business administration

4. AI and Machine Learning

Vibers uses artificial intelligence and machine learning technologies to provide our services. Here's how we handle your data in relation to AI:

4.1 AI Product Photography

When you use our V-Contents AI photography service, product images you upload are processed by our AI models to generate new visual content. Your uploaded images may be used to improve our AI models unless you opt out through your account settings.

4.2 Market Intelligence

Our Maestro platform analyzes publicly available social media data to provide market insights. We do not use your private business data to train models that serve other customers.

4.3 Opting Out of AI Training

You can opt out of having your uploaded content used for AI model improvement by contacting us at privacy@vibers-ai.dev or adjusting your settings in the platform dashboard.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted vendors who help us operate our platform (cloud hosting, payment processing, analytics, customer support)
• Business Partners: With partners who help deliver integrated services, with your consent
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights, property, or safety of Vibers, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With Your Consent: In other circumstances where you have given explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Account Data: Retained while your account is active and for up to 3 years after account closure
• Transaction Records: Retained for 7 years for tax and legal compliance
• Usage Data: Retained for up to 2 years for analytics purposes
• Marketing Data: Until you unsubscribe or request deletion

You may request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing include consent, contract performance, legitimate interests, and legal compliance.

For California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale or sharing of personal information. We do not sell personal information.

For South Korea Residents (PIPA)

If you are located in South Korea, you have rights under the Personal Information Protection Act (PIPA). We comply with all applicable requirements including consent, purpose limitation, and cross-border transfer regulations.

To exercise any of these rights, please contact us at privacy@vibers-ai.dev.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our services:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect the functionality of our services.

10. International Data Transfers

Vibers is headquartered in South Korea, and we process data in South Korea, the United States, and other countries where our service providers operate. When we transfer personal information across borders, we implement appropriate safeguards including:

• Standard Contractual Clauses approved by relevant authorities
• Data Processing Agreements with service providers
• Compliance with applicable data transfer frameworks

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Vibers Inc.
Email: privacy@vibers-ai.dev
General Inquiries: hello@vibers-ai.dev
Website: https://vibers-ai.dev

For data protection inquiries in the EU, you may also contact your local supervisory authority.